Privacy Policy
Last updated: December 6, 2025
1. Introduction
VerseDB Retail ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Business information (shop name, address)
- Account credentials (username, password)
- Payment information (processed by third-party payment processors)
- Customer data you enter into our system
Automatically Collected Information
When you access our service, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments and questions
- Analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to sharing
- VerseDB Integration: Shop profiles are displayed on VerseDB.com as part of the service
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Upon account termination, we will retain your data for 30 days to allow for data export, after which it will be deleted unless legally required to retain it longer.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our service
- Provide security features
- Analyze site performance
You can control cookies through your browser settings. Note that disabling cookies may affect functionality of our service.
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: